Terra Cotta Warriors-China
Do you need to contact Facebook?
My professional counterpart, Matthew Tommasi (Founder of The Social Media Guide), compiled an amazing list in his latest blog ”How To Contact Facebook” that is a “must-have” for everyone. Believe me, one day you will desperately need to get in touch with Facebook so keep Matthew’s list in a safe place! Facebook is a “don’t call us, we’ll call you…oh, that’s right..we don’t have a phone so you are on your own” type of place!
Contact Information for Facebook:
- Login / Password
- Friends
- Networks
- Search
- Problems sending or receiving gifts
- Like
- Events
- Notes
- Links
- Confirm Facebook Account
- Add Your City to Facebook’s Database
Mobile
Photos
- Unable to select photos
- Photos: I don’t have the ability to use the advanced uploader
- Photos
- Cannot upload or change profile picture
Video
Pages
Groups
- Unable to become admin of a group you have left
- Groups
- I can’t find a member when searching in a group I admin
- My group or event is unavailable
- Delays in message and invitation delivery
- I Can’t Send a Message to My Group
Errors
- Could Not Open Socket Error
- Site maintenance
- Database Down Error
- Profile Unavailable Error
- Oops Error Message
- Operation Aborted Error
- Database Write Failed Error
- AJAX Transport Error
- Memory Error On Line
- Stack Overflow Error
- Authentication Failure Error
- Validation Error
- Bad Parameter Error
- Page not found error
Contacts
- My Contact File or Address Book won’t import to Facebook
- Remove Imported Contacts
- I tried to use the Friend Finder
Ads
- Adverts: Report an advert enquiry
- Your Facebook adverts success story
- Facebook Adverts credits enquiry
- Report a Facebook Advert
- Report an advert from an application
Inbox
- Inbox
- Inbox not loading
- Oops error when reading messages
- Inbox retrieval error
- Unavailable message threads
- My inbox keeps telling me I have an unread message
News Feeds
Home Page
Wall
- Overlapping comments
- Older Wall posts are not displayed
- No older posts link
- Posts not appearing In News Feed
- Wall posts disappearing
- Wall is not visible to friends
- Wall
Notifications
Disabled Account
Lost Content After Reactivated Account
- Content lost through reactivation
- If content still has not been restored within 24 hours – Fix button
- Pages I Admin have disappeared
- Pages still not restored – Fix button
Chat
Suggestions
- Your Home Page suggestion
- Your Inbox suggestion
- Your Profile suggestion
- Your Search suggestion
- Your Chat suggestion
- Your Events suggestion
- Your Groups suggestion
- Your Photos suggestion
- Your Video suggestion
- Your links suggestion
- Your Notes suggestion
- Your Mobile suggestion
- Your pages suggestion
- Your Privacy suggestion
- Your email feedback
- Your application feedback
- Your general suggestion
Hacked
- My account has been hacked and I have access to my login email address
- My account has been hacked and my login email address has been changed
- My account has been hacked and I don’t have access to my login email address
- My friend’s account has been hacked
Scam
Death
Illegal
Minors
- Report an unauthorised photo – under 13 year old child
- Report unauthorised content – under 13 year old child
- Report an underage child
- Child data request
- Report an underage child (Spain)
Copyright Infringement
- DMCA (United States Digital Millennium Copyright Act) Notice of Copyright Infringement
- Notice of Intellectual Property Infringement (Non-Copyright Claim)
- Notice of infringement by a third-party application
- Report an infringing username
- DMCA Counter-Notice (for copyright claims only)
Hope this helps!
Sabrina Espinal
Sabrina&Company
